jilbet is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you hold as a jilbet player under Philippine data protection law.
jilbet processes all personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights under Philippine law are fully recognised.
All data transmitted to and from jilbet is encrypted using SSL 256-bit technology. Account passwords are stored using industry-standard one-way hashing. Sensitive payment data is handled via certified third-party payment processors and is never stored in plain text on jilbet systems.
jilbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with third parties is limited strictly to service providers operating under contractual data processing agreements and regulatory bodies as required by law.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and object to the processing of your personal data. jilbet has a dedicated process for handling data subject requests. Requests are acknowledged within 5 business days and resolved within 30 calendar days.
jilbet uses cookies and similar tracking technologies for session management, platform performance, and personalisation. This Privacy Policy explains what cookies jilbet uses, why, and how you can manage your preferences. jilbet does not use cookies to build profiles for sale to advertisers.
In the event of a personal data breach that poses a real risk to your rights and freedoms, jilbet will notify the National Privacy Commission within 72 hours of becoming aware and will notify affected players directly without undue delay, in accordance with NPC Circular No. 16-03.
This Privacy Policy ("Policy") describes how jilbet ("jilbet", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors ("you", "your") who use the jilbet platform at jilbet.club. This Policy forms part of jilbet's Terms and Conditions and should be read alongside them. By using jilbet, you acknowledge that you have read and understood this Policy.
jilbet operates as an online gaming platform primarily serving players in the Philippines. In the course of providing gaming, payment, and customer support services, jilbet necessarily processes personal data about its players. We recognise that the personal data you entrust to us is your data — not ours — and we are committed to handling it responsibly, transparently, and in strict accordance with applicable law.
This Policy applies to all personal data collected through: the jilbet website (jilbet.club); account registration and KYC processes; gaming activity on the jilbet platform; customer support interactions; payment transactions; and marketing communications. It applies whether you access jilbet via desktop browser, mobile browser, or any jilbet-branded application.
jilbet does not direct services to persons under 21 years of age. We do not knowingly collect or process personal data from persons under 21. If you are under 21, you must not use jilbet or provide us with any personal information.
jilbet is the personal information controller ("PIC") for the personal data processed through jilbet.club, as that term is defined under the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"). As PIC, jilbet determines the purposes and means of personal data processing described in this Policy.
jilbet has designated a Data Protection Officer ("DPO") responsible for overseeing data protection compliance. You may contact the jilbet DPO at any time via the contact details set out in Section 15 of this Policy. The DPO is your primary point of contact for all data privacy enquiries and data subject rights requests.
jilbet collects the following categories of personal data. The specific data collected depends on your interaction with the platform:
| Category | Specific Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Registration; KYC verification |
| Contact Data | Email address, mobile number, home address | Registration; KYC; account updates |
| Identity Documents | Government-issued ID (passport, driver's licence, PhilSys ID, UMID, SSS ID, Voter's ID); proof of address | KYC verification |
| Financial Data | Payment method details (GCash number, bank account name for BPI/BDO/UnionBank, Maya account); deposit and withdrawal history | Deposit/withdrawal requests |
| Account Credentials | Username; hashed password; 2FA configuration | Registration; account settings |
| Communications | Support chat transcripts; email correspondence; complaint records | Customer support interactions |
jilbet may receive personal data from third parties in limited circumstances, including: identity verification services used for KYC processing; payment processors confirming transaction status; fraud prevention services; and, where you register using a social login option (e.g., Google, Facebook), basic profile data provided by those platforms with your consent.
jilbet applies the principle of data minimisation — we collect only the personal data that is necessary for the specific purpose for which it is collected. We do not collect sensitive personal information (such as religious beliefs, political opinions, or health data) unless strictly required by a specific regulatory obligation.
jilbet processes your personal data on the following legal bases, as recognised under the Data Privacy Act of 2012:
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Withdrawal of consent may affect your ability to receive certain optional services, such as marketing communications, but will not affect your access to the jilbet platform itself.
jilbet uses your personal data for the following purposes:
Where you have provided consent, jilbet may send promotional communications by email and SMS regarding jilbet offers, new games, and promotions. You may opt out at any time via your Account Settings or by contacting support.
jilbet does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
jilbet engages third-party service providers who process personal data on our behalf under written data processing agreements. These include: KYC and identity verification providers; payment processors (GCash, Maya, BPI, BDO, UnionBank, and others); fraud prevention and AML screening services; cloud hosting and IT infrastructure providers; customer support platform providers; and email and SMS communication services. All service providers are contractually obligated to process your data only for the purposes specified by jilbet and in accordance with applicable law.
To deliver game content, jilbet shares limited data with certified game providers (including JILI Gaming, Evolution Gaming, PG Soft, and others). The data shared is limited to what is technically necessary to operate the game session (e.g., session tokens and game-specific player identifiers). Game providers do not receive your full personal profile.
jilbet may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other relevant Philippine regulatory authorities, and to law enforcement agencies, where required by law, court order, or regulatory directive. jilbet will, where legally permissible, notify you of such a disclosure.
In the event of a merger, acquisition, or sale of all or substantially all of jilbet's business, player personal data may be transferred to the acquiring entity as part of that transaction. jilbet will provide notice of any such transfer and the acquiring entity will be bound by this Privacy Policy or will provide equivalent or greater privacy protections.
jilbet will never sell your personal data to data brokers, advertising networks, or third-party marketers. We will never share your financial data with any party except those directly involved in processing your transaction or those required to receive it by law. We will never share your personal data with other online gaming operators or affiliates for their own marketing purposes.
jilbet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Where personal data is no longer required for any applicable purpose, jilbet will securely delete or anonymise it in accordance with its data retention procedures.
jilbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While jilbet takes all reasonable steps to protect your data, no internet transmission is completely secure. You also have a responsibility to protect your own account credentials — use a strong, unique password for jilbet and enable two-factor authentication.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website operators. jilbet uses cookies and similar technologies (including local storage and session storage) on jilbet.club.
You can manage non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the jilbet platform — in particular, disabling strictly necessary cookies will prevent you from logging in or maintaining an authenticated session.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilbet:
To be told what personal data jilbet holds about you, how it is used, and with whom it is shared — which is the purpose of this Privacy Policy.
To request a copy of the personal data jilbet holds about you, and to receive information about how it is processed.
To request correction of inaccurate or incomplete personal data. Many corrections can be made directly in your Account Settings.
To request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations that may override this right.
To object to processing of your data based on legitimate interests, including direct marketing. Objections to marketing are always honoured without restriction.
To receive your personal data in a structured, commonly used, machine-readable format where technically feasible, for transfer to another controller.
To request restriction of processing in specific circumstances, such as where you contest the accuracy of data or have objected to processing pending jilbet's assessment.
To withdraw previously given consent at any time without affecting lawfulness of prior processing. Applicable to marketing communications and optional data uses.
To exercise any of the rights listed above, submit a written request to the jilbet Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request". Include your full registered name, account username, and a description of the right you are exercising. jilbet will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. For complex requests, this period may be extended by a further 30 days with prior notice. Identity verification will be required before any request is actioned.
If you are dissatisfied with jilbet's response to a data subject rights request, or if you believe jilbet has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on the NPC's complaints process is available on the NPC's official website.
The jilbet platform is intended exclusively for players aged 21 years and above, in compliance with PAGCOR regulations governing casino-style real-money gaming in the Philippines. jilbet does not knowingly collect or process personal data from persons under 21 years of age.
jilbet employs age verification controls during registration and KYC processes to prevent underage access. If jilbet becomes aware that personal data has been collected from a person under 21 years of age, jilbet will take immediate steps to: suspend the associated account, delete the personal data collected, and, where required, refer the matter to the relevant authorities.
If you are a parent or guardian and believe your child under 21 has registered an account with jilbet or provided personal data to jilbet, please contact the jilbet Data Protection Officer at [email protected] immediately.
Some of jilbet's service providers operate infrastructure or support functions outside the Philippines. Where personal data is transferred to a country that the National Privacy Commission has not determined to provide an adequate level of protection, jilbet ensures appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act, including:
You may request details of the specific safeguards applicable to any international transfer of your personal data by contacting the jilbet Data Protection Officer.
With your consent, jilbet may send promotional emails and SMS messages about jilbet offers, bonus promotions, new games, and platform updates. You may withdraw your marketing consent at any time by:
Opting out of marketing communications does not affect the delivery of transactional communications (such as deposit confirmations, withdrawal notifications, OTP messages, and account security alerts), which are necessary for the operation of your jilbet account and are not subject to marketing preferences.
jilbet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, jilbet will notify registered players by email to their registered address and/or by a prominent notice on the jilbet platform no less than 14 days before the changes take effect. The updated effective date will be reflected at the top of this Policy.
Your continued use of jilbet following the effective date of any update constitutes your acknowledgement of the updated Policy. If you do not accept the updated Policy, you may close your account before the updated Policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or jilbet's processing of your personal data, please contact the jilbet Data Protection Officer through the following channels:
All privacy-related enquiries directed to jilbet's support channels are escalated to the DPO for handling. jilbet commits to acknowledging all privacy enquiries within 5 business days.
This Privacy Policy is effective from 1 January 2026. It supersedes all prior versions of the jilbet Privacy Policy. Players who registered prior to this date are subject to this Policy upon their next login to the jilbet platform, or upon the effective date — whichever is earlier.